Terms of Service

Terms of Service for CabTrainer
Last Updated: September 2026

1. Independent Peer-to-Peer Network
CabTrainer is an independent marketplace connecting cabinetmakers with freelance, professional drafters for peer-to-peer coaching and software support. CabTrainer is NOT officially affiliated with, endorsed by, or partnered with Mozaik Software, Cabinet Vision, Microvellum, or any other software manufacturer. All trademarks belong to their respective owners.

2. Nature of Service & Limitation of Liability
All CabTrainer sessions are strictly educational and conducted via screen-share. Trainers are explicitly forbidden from requesting or taking remote access control of a client's computer.
Because the client retains full physical control of their software, CabTrainer and its independent trainers are not liable for any software corruption, toolpath errors, G-code outputs, machine collisions, material waste, or loss of business revenue resulting from advice given during a session. You are solely responsible for verifying all parameters and machine outputs before running your CNC.

3. Payments, Cancellations, and Disputes

Payments: Sessions are paid upfront to secure the calendar booking.
Cancellations: You may cancel or reschedule up to 12 hours before the session. No-shows are not eligible for a refund.
The 24-Hour Dispute Window: Following the completion of a session, clients have exactly 24 hours to file a dispute if the trainer failed to show up or behaved unprofessionally. If no dispute is filed within 24 hours, the session is marked as successful, funds are permanently routed to the trainer, and no refunds will be issued under any circumstances.

4. Session Recording
For quality assurance and dispute resolution, all Google Meet sessions are transcribed by an AI assistant. By booking a session, you consent to this transcription.